A Patriot support plan will play a vital role in your disaster
recovery strategy. It will give you peace of mind knowing that
expert assistance is always at hand.
Expert Assistance – anytime
Avoid wasting precious time and money when you can get targeted
expert assistance from the Patriot support team. Support
technicians are available and ready to assist anytime of the
day. Urgent emergency support requests are given priority and a
guaranteed response time. Patriot’s support team can connect
directly to your workstations and servers via secure, encrypted,
virtual desktop sessions. This is as effective as having an
on-site engineer and allows for speedy analysis and fault
resolution.
Configuration Changes
While very easy to use, Patriot is a powerful and flexible
system with many configuration and set-up options. To take
advantage of this power it is important that you have expert
assistance at hand whenever you need to make configuration
changes or even if you simply want to know the best way to use a
particular feature. Patriot Support can also help you stay up
to date with ever changing signal formats and communication
protocols.
Patriot support Tips
